Intake & Business Team Specialist
Email us about Ebony
A compassionate, warm and loving friend, Ebony Adams has a gift for comforting others. Having patience and understanding is vital to her ever-evolving journey. Ebony is an outgoing and caring team member that will see through any problem until it has been resolved. She goes above and beyond to make sure that guests’ questions are answered and their needs are met. Dedication is a strong value for Ebony and she gives 100% in everything that she does. She is passionate about ensuring that she exceeds the quality of expectations from guests.
Ebony has experience working at the front end of several different high volume customer service settings. One of Ebony’s most rewarding experiences was working with people that experience homelessness and/or have been diagnosed with HIV. Through this experience, Ebony learned priceless lessons on collaboration with team members and excellent customer service and communication skills.
Customer service is an integral part of Ebony’s role here as an Intake and Business Team Specialist. She supports our team and appreciates working with therapists. Ebony truly enjoys connecting with people on a deeper level. Her goals on the Intake team are to support guests in their transformation and growth while simultaneously facilitating her own personal growth. She most enjoys talking with guests about the variables that are most affecting their thoughts, emotions, actions, and behaviors. Being able to help assist in matching the best therapist with the guest is most rewarding to her.